Establishing Your Entitlements

Department of Veterans Affairs (DVA)

  • We analyse your entire service history to identify all potential claims, ensuring nothing is missed from the start.

  • We craft compelling, precise submissions for the DVA that clearly articulate the service connection, using language that resonates with delegates.


  • We act as your official point of contact, managing all correspondence, deadlines, and requests to keep your claim moving.

  • We connect you with supportive medico-legal professionals and guide them to provide reports that meet the DVA's specific legislative requirements.

  • We prepare every claim as if it might be appealed, creating a robust case from day one. If a claim is rejected, we are immediately ready to advise on and launch a strong VRB appeal.

Initial Liability
Permanent Impairment
Reviews & Appeals
Department of Veterans Affairs (DVA)

The Valour Pathway: Clear, Confident, Step-by-Step

Your journey to recognition is a process, not a mystery. Here’s exactly how we guide you:

  1. Foundation Call (30 mins): A free, no-obligation strategy session. We listen to your story, explain the Initial Liability process in plain English, and map out a potential path forward.

  2. Evidence Gathering & Case Development: We work with you to gather service records, personal statements, and identify key medical evidence. This is where we build the core of your case.

  3. Lodgement & Active Management: We formally submit your claim and manage all follow-ups. We schedule any required appointments and ensure the DVA receives all necessary information promptly.

  4. Determination & Next Steps:

    • If Accepted: We immediately explain your determination, walk you through your new entitlements (which may include a Gold Card), and begin planning for Permanent Impairment claims.

    • If Rejected: We provide a clear analysis of the DVA's reasons, advise on the strength of an appeal, and outline exactly what it would take to challenge the decision at the Veterans' Review Board.

Book a consultation
Department of Veterans Affairs (DVA)

What to Expect: A Realistic Timeline

Onboarding & Start 1-2 Days We quickly begin your case after our initial call.

Claim Management 90 - 180 Days The active phase of evidence gathering, submissions, and DVA liaison. Timeframes are set by DVA.

Stage Valour Timeline What Happens

DVA Determination 5 - 10 Days Once all evidence is in, DVA makes its decision.

Moving Forward Immediate We immediately guide you on your next steps, whether your claim is accepted or not.